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IT Analyst at PLANISOFT sprl
Since January 2003
analysis of client’s functional needs, redaction of the specifications document for the software development, follow-up with the develppers’ team and installation at customer side + maintenance
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IP Provisioning Engineer at Ebone BVBA
October 2000 until June 2002
reception and validation of orders (high bandwith connections for corporate customers across Europe), administrative and technical management of these orders and follow-up of installation + also project management of IP migrations (move of customers frome one PoP to another)
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Sales consultant with Belgacom SA
November 1999 until October 2000
telco consultant for SMEs and liberal professions
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Senior sales administrator with Belgacom SA
October 1998 until October 1999
management of the commercial administration for business customers (middle and big-sized companies), orders follow-up and complaints/problems management
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